If you are a flat-rate customer,
the City of Everett will install a
water meter on your service line
and you will be converted to the
metered water rate.
Why is Everett installing meters?
In 2003, the Washington State Legislature passed the Municipal Water Law which requires all customers have water meters by 2017. To meet that requirement, meters must be installed on 12,000 single-family homes that do not currently have water meters. Installations will begin in north Everett. After that, the program will move to other parts of the City. Click here for a map of the Metering Areas.
How do I know if I am affected?
Your water bill will tell you. If you have a water meter, your bill indicates the quantity of water you used, and the amount you pay varies each billing period. Homes that already have meters are not affected by this program. If don’t have a water meter, your bill shows a flat rate due, and you pay the same amount each billing.
How does the program work?
When it is time for installation, a city crew will visit your home. During this visit, the crew will identify the location of your water line and shut-off valve. Typically, these are located near the street. In some cases, digging may be required to locate them. If that is the case, we will make every effort to minimize the impact on your property.
The crew will also identify and make note of any objects that may interfere with the installation of your water meter. If there is an obstruction—such as landscaping, structures, sidewalks—the crew will discuss the situation with you. If you are not home, they will leave a card that identifies the obstruction and provides a phone number for you to call. Our goal is to discuss any potential issues with you prior to the installation.
What will happen next?
About two weeks before the installation, the crew will hang a notice on your door telling you when the installation will occur. Then, several days before the installation, “No Parking” signs will be placed along the street to make sure there is room for our equipment. Parking will only be restricted during typical work hours, which will usually be 7 a.m. to 5 p.m.
Water meters are installed in a meter box that is located at the shut-off valve. The meter box is 18 inches long, 12 inches wide and 12 inches deep. On installation day, the crew will arrive at your home and excavate the space in the ground for the meter box. This will be done by a vacuum truck or by hand to minimize the disruption to your property.
Next, a crew will install your water meter. This requires that the water to your house be turned-off for a short period of time. They will knock on your door to let you know when this going to happen. After the meter is installed, they will fill in the ground around the meter box and make every effort to restore your property to the original condition.
Most installations take three or four hours to complete and you do not have to be home during the installation process. When work is completed, the crew will give you a card, or leave it on your door, asking for feedback about the installation. The card will include a phone number to call if you have questions.
When will I start paying the metered rate?
When the City completes all of the installations in your area, the information on your water bill will change telling you how much water you used and how much you would pay at the metered rate. This will continue for one year. Then you will be converted to the metered water rate. In the meantime, you will continue to pay the flat rate for your water unless you request to be converted to the metered rate sooner.
Will I pay more with a meter?
Most customers will not see a significant change in their water bill. The average home uses about 6,600 gallons of water per month, or 13,200 gallons per billing period. Homes that use the average or less may see a slight reduction in their bill, while high water users will see an increase. Many factors affect how much water you use. This is why we are giving you a year to understand and manage your water use before the metered rate takes effect. Click the following link to use the Environmental Protection Agency's Water Savings Calculator.
What can I do to use less water?
For tips on using less water, click the following link, WaterSense Water Saving Tips. Click the following link for information on the City of Everett's Water Conservation Program.